Getting hacked is a nasty surprise for any website owner. Not only can it disrupt your business operations, but it can also have a devastating impact on your website’s visibility in search engine results. A hacked website might be injected with spammy content, riddled with malware, or even flagged by security warnings – all of which can send your rankings plummeting.
The good news is that you can fight back! By acting promptly and following the right steps, you can remove the malicious content, clean up your website, and get Google to reconsider your ranking. This guide will walk you through the process of recovering your rankings after a website hack, helping you get your site back on track and secure for the future.
Identifying the Hack: Warning Signs Your Website Needs Attention
The thought of a website hack can be unsettling, but there are ways to identify if your site has been compromised. Here’s what to look out for:
Sudden Shifts in Website Traffic
A noticeable decline in website traffic, particularly if it coincides with unusual activity in your analytics, can be a red flag. For instance, a sudden spike in traffic from foreign countries with no clear explanation might indicate your site is being used for malicious purposes.
Unexplained Content Additions
Have you noticed strange content appearing on your website that you didn’t create? This could be anything from spammy text and fake product listings to malicious code embedded within your pages.
Security Warnings Displayed to Visitors
If visitors to your website are encountering security warnings from their browsers, it’s a strong indication that something is wrong. These warnings might flag malware, phishing attempts, or other security threats that hackers may have introduced.
Unexplained Changes to Website Code (For Technically Savvy Users)
If you’re comfortable with the technical aspects of your website, you might notice unexplained changes to your code or files. This could be a sign that hackers have tampered with your site’s backend in an attempt to gain control or inject malicious content.
Removing the Malicious Content: Taking Back Control of Your Website
Once you’ve identified the signs of a hack, it’s crucial to take swift action and remove the malicious content. Here’s a breakdown of the steps involved:
Identifying Infected Files
The first step is to pinpoint the infected files on your website. This can involve scanning your website’s code and files with security software or manually reviewing them for suspicious changes. Some hosting providers offer built-in security scanners, while others might require you to use a third-party tool.
Removing the Malware or Harmful Code
Once you’ve identified the infected files, you’ll need to remove the malicious code itself. This might involve deleting the infected files entirely, replacing them with clean backups, or patching any vulnerabilities in your website’s software.
Considering Professional Help
For complex hacks or if you’re uncomfortable dealing with the technical aspects, consider seeking help from a cybersecurity professional. They can assist with identifying the source of the hack, removing the malicious content securely, and ensuring your website’s overall security.
Requesting a Malware Review: Telling Google You’ve Cleaned Up
After meticulously removing all the malicious content from your website, the next step is to inform Google that your site is safe again. Here’s how to request a malware review from Google:
Utilizing Google Search Console’s Security Issues Report
Google Search Console provides a valuable tool called the Security Issues report. This report flags potential security issues on your website, including malware. Once you’ve addressed the hack and cleaned your site, you can submit a request for Google to re-evaluate your website’s security status.
Importance of Thorough Cleanup Before Requesting Review
It’s crucial to emphasize that before submitting a review request, you should double-check and ensure all traces of malware or harmful code have been completely removed. Submitting a request with lingering malicious content will likely lead to Google delaying or even denying your request.
Submitting a Reconsideration Request: Addressing Manual Penalties
In some cases, a severe hack might result in Google applying a manual penalty to your website. This can happen if the hack caused widespread issues like distributing malware or displaying a significant amount of spam content.
Understanding Manual Penalties
Manual penalties are applied by Google reviewers after identifying a website that violates their webmaster guidelines. These guidelines outline best practices for website owners and ensure a positive user experience on search results.
The Reconsideration Request Process
If you believe your website has received a manual penalty due to a hack, you can submit a reconsideration request to Google. This request allows you to explain the situation, detail the steps you’ve taken to address the hack and ensure compliance with Google’s guidelines, and request that they re-evaluate your website.
Demonstrating Compliance and Website Security
When submitting a reconsideration request, it’s vital to provide clear evidence that you’ve addressed the hack and secured your website. This might include details about the type of hack, the steps you took to remove the malicious content, and any security measures you’ve implemented to prevent future attacks.
Preventing Future Hacks: Building a Security Wall Around Your Website
Recovering from a hack can be stressful, but the good news is you can significantly reduce the risk of future attacks by implementing some key security measures:
Regular Software Updates
Keeping your website’s software up-to-date is essential. This includes:
- Regularly updating your content management system (CMS) to the latest version for security patches.
- Updating all plugins and themes used on your website, as outdated ones can be major security risks.
- Updating any other software used on your website, such as contact forms or analytics tools.
Strong and Unique Passwords
Using strong and unique passwords for all your website logins is crucial:
- Avoid easily guessable passwords like birthdays, pet names, or common phrases.
- Enable two-factor authentication if available, adding an extra layer of security by requiring a code from your phone or email besides your password.
- Use unique passwords for each account to prevent hackers from accessing multiple accounts if one is compromised.
Website Security Monitoring Tools
Consider using website security monitoring tools for proactive threat identification. These tools can:
- Scan your website regularly for vulnerabilities that hackers could exploit.
- Help identify and remove malware that may have been injected into your website.
- Monitor your website for suspicious activity that might indicate an attempted hack.
Implementing CAPTCHA:
Adding a CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) to your website forms can help prevent automated attacks and spam submissions. CAPTCHAs are challenges that are easy for humans to solve but difficult for automated programs, offering an additional layer of security.
Staying Informed About Security Threats
The website security landscape constantly evolves. To stay ahead, it’s important to:
- Subscribe to security blogs and resources that provide updates on the latest website security threats and best practices.
- Consider attending security webinars or conferences to learn more about website security and how to protect your website.
Monitoring and Maintaining Security: Eternal Vigilance for Website Safety
Just like a well-maintained castle needs constant watch, website security requires ongoing monitoring and vigilance. Here are some tips to stay on top of your website’s security:
Regular Security Scans
Schedule regular website security scans to proactively identify vulnerabilities. You can achieve this through:
- Security Software: Utilize security software that can scan your website for vulnerabilities that hackers could exploit.
- Professional Security Services: Consider using professional security services for more in-depth scans and potential remediation strategies.
Staying Updated on Plugin and Theme Security
Pay close attention to updates for plugins and themes you use on your website:
- Updates Address Vulnerabilities: Updates often address security vulnerabilities discovered in the software.
- Prompt Installation is Crucial: Installing updates promptly ensures your website benefits from the latest security patches.
Backing Up Your Website Regularly
Having regular backups of your website creates a safety net in case of a hack:
- Restore from a Clean Version: Backups allow you to restore your website to a clean version from a point before the hack occurred.
- Minimize Downtime and Data Loss: By restoring from a backup, you can minimize downtime and data loss associated with a hack.
Analyzing Website Traffic for Anomalies
Monitor your website traffic for any unusual patterns that might indicate a hack attempt:
- Sudden Traffic Spikes: Sudden spikes in traffic from suspicious locations could be a sign of a hack attempt.
- Investigate Unexplained Traffic: Investigate any unexplained traffic patterns to determine their legitimacy.
Monitoring User Reviews and Comments
Keep an eye on user reviews and comments on your website for signs of malicious activity:
- Hackers Might Inject Spam: Hackers might sometimes inject spammy content into user reviews and comments sections.
- Quick Identification and Removal: Staying vigilant allows you to identify and remove such content quickly, protecting your website’s reputation.
Conclusion: Regaining Control and Building Resilience
A website hack can be a frustrating and disruptive experience. However, by following the steps outlined in this guide, you can recover your rankings and regain control of your website. Remember, website security is an ongoing process, not a one-time fix. By implementing strong security measures, regularly monitoring your website, and staying informed about the latest threats, you can significantly reduce the risk of future attacks and ensure your website remains a secure and trusted platform.
Here’s a quick recap of the key steps to take after a website hack:
- Identify the signs of a hack and take swift action to remove the malicious content.
- Utilize Google Search Console’s Security Issues report to request a malware review after cleaning your website.
- If a manual penalty was applied, submit a reconsideration request demonstrating your website’s compliance with Google’s guidelines.
- Implement robust security measures like regular software updates, strong passwords, and website security monitoring tools.
- Remain vigilant by regularly scanning your website, monitoring traffic patterns, and keeping an eye on user reviews and comments.
- By following these steps and adopting a proactive approach to website security, you can build resilience and ensure your website thrives in the digital landscape.
Further reading –
“What to Do If Your Website Is Hacked & How to Fix It” by Sucuri:
This link could fit in the section “Removing the Malicious Content: Taking Back Control of Your Website” or “Requesting a Malware Review: Telling Google You’ve Cleaned Up” as it provides a comprehensive guide on how to deal with a hacked website and restore it to a clean state.
“Website Malware: What It Is, Types & How to Remove It” by Sucuri:
This link could be included in the “Identifying the Hack: Warning Signs Your Website Needs Attention” section, as it discusses different types of website malware and how they can affect your website and rankings.
“5 Proven Ways to Increase Your Google Rankings” by Search Engine Journal:
This link could fit in the “Conclusion: Regaining Control and Building Resilience” section, as it offers practical advice on how to improve your website’s Google rankings and complements the discussion on recovering rankings after a website hack.